Warranty

Our Warranty Promise

Every Eco-Trailer is built with long-term reliability in mind. That’s why each model is backed by our market-leading 10-year structural warranty, reflecting the confidence we have in our design, engineering, and build quality.

Our trailers are designed to perform under real-world conditions, and our warranty exists to give customers genuine peace of mind, whether the trailer is used professionally or for personal transport.

If you have any questions about your trailer or warranty cover, our team is always available to help. Simply get in touch and we’ll ensure you receive clear, practical support whenever it’s needed.

WHY CHOOSE ECO-TRAILER

ENGINEERED CREATED ON DEMAND

10 YEAR

Our market-leading 10-year structural warranty covers the integrity of the chassis and monocoque composite body. This includes protection against structural cracking, breakage, or failure arising from materials or workmanship. It reflects the confidence we have in our engineering, fabrication, and composite manufacturing processes, and our commitment to building trailers designed for long-term, real-world use.

2 YEAR

All Knott, AL-KO, and Eco-Trailer ProDynamics supplied components are covered for 2 years. This includes axles, suspension systems, drawbars, couplings, braking components, hitch assemblies, and wheels, along with supplied lighting looms, connectors, and light units. These systems are selected and integrated to deliver reliable performance, durability, and consistent towing behaviour under load.

12 MONTHS

A 12-month warranty applies to floor and ramp boards, locks, hinges, handles, hitch locks, winches, battery systems, and associated ancillary components. These items are chosen for proven reliability and practical performance, while recognising their role as service and wear-related components.

Built to work. Backed to last.

Terms of use

There are no contracts to sign. Once your trailer has been paid for in full and delivery has taken place, the Eco-Trailer warranty becomes valid. Warranty applies to trailers purchased directly from Eco-Trailer. Trailers purchased privately may NOT be covered.

Any warranty-related issue must be notified to Eco-Trailer by email at [email protected]. We will then provide clear instructions on the next steps. Where necessary, we may request that the trailer is returned to our factory for inspection and, if applicable, repair or replacement of the affected component. Our factory address is listed on the Contact Us page of our website.

Eco-Trailer will assess each claim and retain the final decision on whether a component failure is covered under warranty or considered wear and tear. Individual components are warranted against manufacturing defects only.

Certain components supplied by third-party manufacturers — including Knott, AL-KO, Kenda & Ermax — are covered under their own manufacturer warranties and are subject to their respective terms and conditions. Eco-Trailer does not control these warranties; however, we will always assist where possible to help resolve any issues efficiently.

If something isn’t right, pick up the phone and speak to our team — we’ll take ownership and get straight onto it!

Can you advise on the best specification for my use?

Yes. Our team will help you choose a specification that genuinely suits your needs.

Can I add batteries, solar panels, or cameras?

Yes, subject to model and specification.

Do you deliver overseas?

Yes. Export delivery can be arranged.

Are wiring looms sealed and weatherproof?

Yes.

Do you sell spare parts?

Yes.

What happens if I sell my trailer?

Warranty terms may vary — please contact us for guidance.

What should I do if the body is damaged?

Temporarily seal the area and arrange a proper gelcoat repair as soon as possible.

Do you have trailers available from stock?

Yes, selected trailers may be available from stock.

Can running gear be upgraded in the future?

In many cases, yes.

Are your trailers suitable for frequent long-distance use?

Yes.

Are your trailers suitable for motorsport, trade, and car transport businesses?

Yes. Eco-Trailer supplies customers across motorsport, vehicle transport, dealerships, collectors, and trade businesses.

What is the new BPW iSC / Knott stabilising coupling?

Stabilising couplings reduce snaking and improve towing stability, particularly at speed or under load.