Our market-leading 10-year structural warranty covers the integrity of the chassis and monocoque composite body. This includes protection against structural cracking, breakage, or failure arising from materials or workmanship. It reflects the confidence we have in our engineering, fabrication, and composite manufacturing processes, and our commitment to building trailers designed for long-term, real-world use.
10-YEAR WARRANTY
ONLINE PARTS STORE
MADE IN BRITAIN
Warranty
Our Warranty Promise
Every Eco-Trailer is built with long-term reliability in mind. That’s why each model is backed by our market-leading 10-year structural warranty, reflecting the confidence we have in our design, engineering, and build quality.
Our trailers are designed to perform under real-world conditions, and our warranty exists to give customers genuine peace of mind, whether the trailer is used professionally or for personal transport.
If you have any questions about your trailer or warranty cover, our team is always available to help. Simply get in touch and we’ll ensure you receive clear, practical support whenever it’s needed.
WHY CHOOSE ECO-TRAILER
ENGINEERED CREATED ON DEMAND
10 YEAR
2 YEAR
All Knott, AL-KO, and Eco-Trailer ProDynamics supplied components are covered for 2 years. This includes axles, suspension systems, drawbars, couplings, braking components, hitch assemblies, and wheels, along with supplied lighting looms, connectors, and light units. These systems are selected and integrated to deliver reliable performance, durability, and consistent towing behaviour under load.
12 MONTHS
A 12-month warranty applies to floor and ramp boards, locks, hinges, handles, hitch locks, winches, battery systems, and associated ancillary components. These items are chosen for proven reliability and practical performance, while recognising their role as service and wear-related components.
Built to work. Backed to last.
Terms of use
There are no contracts to sign. Once your trailer has been paid for in full and delivery has taken place, the Eco-Trailer warranty becomes valid. Warranty applies to trailers purchased directly from Eco-Trailer. Trailers purchased privately may NOT be covered.
Any warranty-related issue must be notified to Eco-Trailer by email at [email protected]. We will then provide clear instructions on the next steps. Where necessary, we may request that the trailer is returned to our factory for inspection and, if applicable, repair or replacement of the affected component. Our factory address is listed on the Contact Us page of our website.
Eco-Trailer will assess each claim and retain the final decision on whether a component failure is covered under warranty or considered wear and tear. Individual components are warranted against manufacturing defects only.
Certain components supplied by third-party manufacturers — including Knott, AL-KO, Kenda & Ermax — are covered under their own manufacturer warranties and are subject to their respective terms and conditions. Eco-Trailer does not control these warranties; however, we will always assist where possible to help resolve any issues efficiently.
If something isn’t right, pick up the phone and speak to our team — we’ll take ownership and get straight onto it!
FAQs
What modular storage options are available?
Modular storage and interior features are available on selected models, particularly ApexPro.
Do you offer delivery?
Yes. We offer a personal delivery service to your door or agreed location.
What should the tyre pressures be?
Tyre pressures depend on trailer load and tyre specification. Always refer to the manufacturer guidance supplied with the trailer.
What is the difference between Knott, AL-KO, and ProDynamics?
Each offers different strengths; ProDynamics focuses on integration and performance refinement.
Are Eco-Trailer trailers built in the UK?
Yes. All Eco-Trailer enclosed trailers are designed, engineered, and built in-house at our Teesside facility.
What happens if I sell my trailer?
Warranty terms may vary — please contact us for guidance.
When is payment required?
Payment terms will be confirmed at order.
Which upgrades are DIY-fit only?
Some accessories and upgrades are supplied as DIY-fit items to keep costs down, particularly on Lite models.
Do you offer finance?
Yes. Finance options are available.
What running gear do you use?
Depending on model, we use Knott, AL-KO, and Eco-Trailer ProDynamics components.
Can I add options after delivery?
Yes. Many accessories and upgrades can be added later, either DIY or via our parts shop.
How often should I wax the trailer?
At least once a year, ideally more often.